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Privacy Policy

Last Updated: 25 Oct. 2024

At RxApp, we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, and share information when you use our app and services. By using RxApp, you agree to the terms of this Privacy Statement.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When creating an account, we may ask for your name, email address, date of birth, and other identifying information.
  • Workout Data: Details about your workouts, such as workout type, duration, scores, and other performance metrics, to help you track progress.
  • Payment Information: If you subscribe to a paid plan, we collect payment information necessary to process your subscription.
  • Usage Data: Information on how you interact with RxApp, including the classes you book, the features you use, and interaction frequency.
  • Device Information: Information about your device, such as operating system, IP address, and app settings, to enhance app performance and security.

2. How We Use Your Information

We use the information collected to:

  • Provide and Improve Our Services: To deliver RxApp's core functionalities, such as class bookings, workout tracking, and performance monitoring.
  • Personalize User Experience: To recommend workouts or classes that suit your preferences and fitness goals.
  • Process Payments: To manage subscription payments and billing details.
  • Communicate with You: To provide updates, respond to inquiries, and send relevant notifications.
  • Enhance Security: To protect our users, detect fraud, and prevent misuse of the app.

3. Sharing Your Information

We may share your information with:

  • Affiliate Owners: To facilitate class bookings and enable them to monitor your performance in their programs.
  • Service Providers: Third-party providers that assist us with payment processing, data storage, and app analytics. These providers are obligated to protect your data and use it solely for the agreed purposes.
  • Legal Compliance: If required by law, we may disclose information to comply with legal obligations, enforce our terms, or protect the rights, safety, and security of RxApp and its users.

4. Data Security

RxApp implements security measures to protect your personal data, including encryption, access controls, and regular security audits. While we strive to safeguard your data, please be aware that no system is completely secure.

5. Data Retention

We retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. When information is no longer necessary, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request access to your personal data.
  • Correction: You may request corrections to any inaccuracies in your personal data.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions.
  • Restriction: You may request a restriction on the processing of your personal data.
  • Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at support@rxapp.io. We may require proof of identity to verify your request.

7. Third-Party Links

RxApp may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of third-party websites before providing any personal information.

8. Changes to This Privacy Statement

We may update this Privacy Statement periodically. We will notify you of significant changes by posting the revised statement within RxApp or by sending an email notification. Please review this Privacy Statement regularly to stay informed about how we protect your information.

9. Cookie Policy

RxApp uses cookies and similar technologies to improve user experience and analyze app usage. By using RxApp, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files stored on your device that help us collect data on app usage, preferences, and performance. RxApp primarily uses cookies for Google Analytics to understand user behavior and improve app functionality.

Types of Cookies We Use

  • Analytical Cookies: We use Google Analytics to collect information on how users interact with RxApp. This helps us analyze data such as page visits, session length, and navigation patterns. The information collected is anonymous and used only for internal analysis.

Managing Cookies

You can control or delete cookies through your device settings. Disabling cookies may affect some functionalities of RxApp. For more details, please see the Google Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:
Email: support@rxapp.io